AI VOICE RECEPTIONIST

Meet ZIVA.
Your AI Receptionist
That Never Misses a Call.

ZIVA answers calls with natural, human-like conversations, schedules appointments, sends reminders, transfers calls, captures leads, and helps customers get the answers they need—even when your team is busy.

Human-like voice • CRM sync (when configured) • After-hours coverage

Futuristic ZIVA holographic AI voice interface with neural waveform visualization and electric blue glowing data rings

LIVE INTERACTION PREVIEW

Hear ZIVA in Action

Explore how ZIVA handles a realistic call flow—greeting, qualification, FAQs, and scheduling. Live voice, calendar booking, transfers, and CRM updates are available when configured.

Fictional Example Transcript (Dental Office)
00:01:10
Caller 10:14 AM
Hi—I'd like to schedule a dental cleaning. Do you have anything next week?
ZIVA (AI Assistant) 10:14 AM
Hi! I’m ZIVA, an AI assistant. I can help with scheduling and common questions. Are you a new patient or a returning patient?
Step 1: Qualification
Caller 10:15 AM
I’m a new patient. Also—do you take Delta Dental?
ZIVA (AI Assistant) 10:15 AM
Insurance acceptance and exact coverage depend on your plan and provider setup. If your clinic has insurance rules configured, I can capture your details for the team to confirm. Would you like to continue booking and share your preferred day and time?
Step 2: FAQs + Data Capture
Caller 10:16 AM
Yes—Tuesday morning would be best.
ZIVA (AI Assistant) 10:16 AM
Great. When your calendar integration is connected, I can offer exact openings and reserve an appointment. For now, I can route you to the booking step to choose a time and share your contact details.
Step 3: Scheduling (when configured)
This transcript is fictional and for demonstration only. Calendar booking, transfers, and CRM updates are available when configured.
Interactive Console LIVE PHONE DEMO
Call ZIVA Now.
(855) 700-0177

Experience ZIVA firsthand. Call our AI receptionist and discover how natural AI-powered conversations can be.

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You'll be speaking with ZIVA, an AI voice assistant. Carrier charges may apply.

Prefer an embedded web voice widget? An official HighLevel Voice AI web widget can replace this panel later (no secrets exposed client-side).

Video demo
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Video Walkthrough
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Live calendar transfer and CRM integration available when configured for your operations.

POWERFUL VOICE CAPABILITIES

Smart Features
That Work 24/7

Designed to handle calls naturally and instantly across all phone channels, so your business never misses a beat.

Always On

Answers every call day and night, including peak times and weekends, with no wait times or dropped calls.

Smart Call Routing

Quickly directs urgent and important calls to the right team member, so nothing slips through the cracks.

Instant Call Handling

Responds in real time with natural-sounding speech to keep every conversation smooth and engaging.

CRM Integration

Automatically updates your CRM with call notes, tags, appointments, and recordings for effortless follow-up.

Supports Multiple Languages

Understands and speaks many languages fluently, providing smooth support for callers worldwide.

Reminder & Lead Capture

Remembers past interactions, captures new leads, and sends reminders to keep your business organized and responsive.

Effortless Onboarding

Simple
Setup

Move from traditional phone lines to an intelligent voice system in three easy steps.

STAGE 01: SYNC
STAGE 02: TUNING
STAGE 03: GO-LIVE

STEP 01

Integration

Connect your phone, voice service, and calendar easily. Calendar and CRM features are available when set up.

  • Connect with SIP and Twilio
  • Sync with Google and Outlook calendars when configured
  • No interruption to your current calls

STEP 02

Customization

Upload your business info, FAQs, and pricing. Adjust voice tone and escalation rules to fit your brand.

  • Industry-specific FAQs and guidance
  • Customized voice style
  • Accurate call routing rules

STEP 03

Automation

Enable 24/7 automatic call handling. CRM syncing and calendar bookings happen instantly when set up.

  • Always-on call answering
  • Automated booking confirmations via SMS and email
  • Direct CRM updates with call details

Instant activation · Zero disruption to existing numbers · Cancel anytime

CROSS-INDUSTRY PRECISION

Built For Every
Sector

Custom voice protocols trained on the exact intake vocabulary, qualification criteria, and compliance nuances of your industry.

Real Estate

Instant property tour dispatch and continuous buyer qualification during peak listing traffic.

Medical

Strict patient intake triaging, seamless appointment booking, and emergency protocol escalation.

Legal

Discreet caller screening, conflict-free case matter tagging, and urgent consultation routing.

Home Services

24/7 service emergency dispatch, job-type scoping, and location-based dispatch integration.

OPERATIONAL BENCHMARK

The ZIVA
Advantage

A side-by-side comparison highlighting the challenges of traditional call handling versus the seamless efficiency of autonomous voice intelligence.

Traditional Receptionist

Limited by human factors, with risks from high call volumes, fatigue, and fixed work hours.

  • Missed After-Hours Leads: Inquiries arriving past 5 PM or on weekends hit voicemail graveyards
  • High Recurring Overhead: Heavy payroll burden including benefits, overtime, training, and workspace
  • Single-Line Concurrency: Callers face busy signals or lengthy queue holding during peak influx
  • Staffing Turnover Friction: Periodic retraining cycles introduce protocol inconsistency and service lapses
  • Manual Workflow Entry: Call logs and CRM notes require delayed human transcription

Status: Fixed capacity with growing operational challenges.

ZIVA Voice Architecture

Advanced voice intelligence that answers instantly and scales effortlessly to your needs.

  • Zero Missed Calls: Uninterrupted 24/7/365 coverage picking up within milliseconds on ring one
  • Infinite Concurrency: Handles simultaneous caller surges instantly with zero hold times or queues
  • Zero Staffing Overhead: Fully autonomous infrastructure without salaries, benefits, or desk space
  • Deterministic Precision: Consistent adherence to custom business playbooks and instant escalation rules
  • Instant CRM Sync: Real-time appointment booking, caller qualification, and bidirectional data logging

Status: Flexible, reliable voice solution with continuous availability.

Instant activation : Compatible with any telecom or PBX trunk : Zero hardware required

TECHNICAL SPECS

System
Inquiries

Enterprise-grade telephony infrastructure built for sub-450ms voice latency, SOC 2 Type II compliance, and seamless autonomous SIP trunk handoffs.

Zero-retention voice pipelines · Contractual 99.99% uptime SLA

How does ZIVA isolate customer data and enforce SOC 2 standards?

All voice streams transit via TLS 1.3 encryption and are processed in isolated, ephemeral memory enclaves with AES-256 resting encryption. Voice payloads are stripped of PII upon pipeline completion, ensuring zero persistent retention across third-party models.

What failover architecture backs the 99.99% uptime guarantee?

ZIVA maintains multi-region active-active deployments across Tier-4 carrier facilities. In the event of an upstream carrier route failure, SIP sessions execute instant millisecond failovers to secondary trunks without call drop or audio clipping.

Can we deploy custom phonetic rules, vocabularies, and voice clones?

Yes. Our administration console allows rapid custom pronunciation training for technical terminology, bespoke conversational scripts, and neural voice cloning to match your precise brand tone and cadence with sub-450ms vocal latency.

How does the system absorb extreme concurrent inbound call spikes?

Dynamic auto-scaling telephony clusters provision instances instantaneously on demand. Whether your PBX receives 5 or 5,000 simultaneous calls, ZIVA scales across elastic SIP trunks with zero queue wait times or throttling thresholds.

How does autonomous handoff work when a human agent is required?

When sentiment analysis detects complex escalation criteria, ZIVA triggers a seamless SIP transfer to your human team desk, transmitting a full live transcript and extracted intent summary to the representative before pickup.

INSTANT DISPATCH PROTOCOL

Your Next Customer Could Be Calling
Right Now.

Unanswered rings mean lost revenue transferred directly to your competitors. Deploy ZIVA to handle multiple inbound calls simultaneously, qualify high-intent prospects, and secure appointments on your calendar without missing a beat.

If the booking widget doesn’t load, open the booking page in a new tab.

Calendar sync (when configured) · Call summaries · Team notifications